Back

Work-related stress

Workers feel stress when they can’t cope with pressures and other issues. Employers should match demands to workers’ skills and knowledge. For example, workers can get stressed if they feel they don’t have the skills or time to meet tight deadlines. Providing planning, training and support can reduce pressure and bring stress levels down.

Stress affects people differently – what stresses one person may not affect another. Factors like skills and experience, age or disability may all affect whether a worker can cope.

There are six main areas of work design which can affect stress levels. You should manage these properly. They are:

  • demands
  • control
  • support
  • relationships
  • role
  • change
Employers should assess the risks in these areas to manage stress in the workplace.

Causes of stress at work

There are six main areas that can lead to work-related stress if they are not managed properly. 

These are:

  • Demands
  • Control
  • Support
  • Relationships
  • Role
  • Change

For example, workers may say that they:

  • are not able to cope with the demands of their jobs
  • are unable to control the way they do their work
  • don't receive enough information and support
  • are having trouble with relationships at work, or are being bullied
  • don't fully understand their role and responsibilities
  • are not engaged when a business is undergoing change

Stress affects people differently – what stresses one person may not affect another. Factors like skills and experience, age or disability may all affect whether a worker can cope.


Signs

Stress is not an illness, but it can make you ill. Recognising the signs of stress will help employers to take steps to stop, lower and manage stress in their workplace.

Signs of stress in teams

  • There may be signs of stress in a team, like:
  • arguments
  • higher staff turnover
  • more reports of stress
  • more sickness absence
  • decreased performance
  • more complaints and grievances
  • Employers must assess the risks of work-related stress in their workplace and take action to protect workers

Signs of stress in a worker

A change in the way someone acts can be a sign of stress, for example they may:

  • take more time off
  • arrive for work later
  • be more twitchy or nervous

A change in the way someone thinks or feels can also be a sign of stress, for example:

  • mood swings
  • being withdrawn
  • loss of motivation, commitment and confidence
  • increased emotional reactions – being more tearful, sensitive or aggressive